Privacy Notice
A privacy policy matters immensely for a company for a multitude of reasons, spanning legal compliance, building trust, and protecting the company's reputation.
EdexCloud respects the privacy of its users and is committed to protecting their personal information. This Privacy Notice explains how we collect, use, and disclose information about our users.
INFORMATION WE COLLECT
- We collect information you provide to us when you register for a user account, use our Services, or communicate with us.
- The information we collect may include your name, email address, phone number, billing address, and other contact information.
- We may also collect information on use of rendered services, including your IP address, browser type, and device type.
HOW WE USE INFORMATION
- We may use the information we collect to personalize your experience on rendered services and to provide support and customer service.
HOW WE DISCLOSE INFORMATION
- We may disclose your information to comply with legal requirements, to protect our rights or property, or to protect the safety of our users or others.
- We may disclose your information with your consent only.
DATA RETENTION
- We will retain your information for as long as necessary to provide our Services to you and as otherwise necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
YOUR CHOICES
- You may choose not to provide certain information to us, but this may limit your ability to use our Services.
OUR COMMITMENT TO YOUR SECURITY
We take reasonable measures to protect the security of your information.
- Secure Transactions with SSL/TLS Encryption: Every interaction on our website, especially when you're entering sensitive details like payment information, is protected by industry-standard SSL/TLS (Secure Socket Layer/Transport Layer Security) encryption. This means that any data transmitted between your browser and our website is encrypted, making it unreadable to unauthorized parties. You'll see "https://" in your browser's address bar and often a padlock icon, indicating a secure connection.
- Trusted Payment Processing: We don't directly store your sensitive payment card details on our servers. Instead, all credit card transactions are handled by trusted, third-party payment gateways. These providers are leading experts in secure online payments and are PCI DSS compliant, meaning they adhere to the highest security standards for handling payment card information. Your card details are securely transmitted directly to them, ensuring maximum protection.
- Data Protection and Privacy: Beyond payment security, we are committed to protecting your personal data to safeguard your information.
- Payment Options: We accept a limited payment options like VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, or Zelle. We may add more options by time.
- Currency: We only accept U.S. dollars.
- Eligible Region: All of our services are available to U.S. region only.
PROMOTIONS TERMS & CONDITIONS
To ensure fairness and clarity, here are the general terms and conditions that apply to our promotions, discounts, and special offers. Please note that specific promotions may have additional or different terms, which will be clearly stated with that particular offer.
- Validity Period: Each promotion, discount or offer is valid for a specific period, as indicated in the promotion's details. Offers are only redeemable during this stated timeframe.
- Eligibility: Promotions are generally open to all customers unless specific eligibility criteria are mentioned (e.g., first-time customers, loyalty program members).
- Non-Transferable: Promotions are non-transferable.
- One Per Customer/subscription: Unless otherwise specified, promotions are typically limited to one use per customer or one per subscription.
- Returns & Refunds: If a promotional discount was applied to a subscription that is subsequently returned, the refund amount will be adjusted to reflect the actual price paid after the discount.
- Right to Modify or End: We reserve the right to modify, extend, or end any promotion at our discretion, without prior notice. Any changes will be updated on our website.
- Abuse of Promotions: We reserve the right to void or cancel orders that we believe are the result of fraudulent or abusive use of promotions.
UPDATES TO THIS PRIVACY NOTICE
- We may update this Privacy Notice from time to time. The updated Privacy Notice will be posted on our website.
